8 Best Text-to-Speech (TTS) Industry Applications

Cast your minds back to the first appearance of HAL 9000 in 1968. The soft-spoken AI from 2001: A Space Odyssey presented a glimpse into the future, where computers could process speech, respond intelligently and even sing! Fast forward to 2025, it isn’t just astronauts benefiting from the use of text-to-speech (TTS), many other industries are utilizing the technology. 

For the early period of telecommunications, voice-based interactions were limited to human operators or recorded messages. 

If a customer was to require assistance, they had to wait for a human representative on the other end of the telephone. 

However, as artificial intelligence has developed and improvements have been made in the field of text-to-speech applications thanks to the evolution of speech synthesis, the gap has begun to be bridged between robotic automation and human-sounding communication.

We are going to take a look at the following 8 industry applications of TTS:

1. Education
2. Workplace accessibility
3. Customer service / virtual assistant chatbots
4. Content creation
5. Healthcare
6. Satellite navigation
7. Banking
8. Entertainment industry

Education

TTS technology is used extensively within education sectors globally to enhance accessibility to students with visual impairments and learning difficulties such as dyslexia. 

Traditionally, people with dyslexia have encountered difficulties with reading comprehension and spelling, which made tasks such as reading or studying more difficult. 

In the past, solutions such as human readers or audiobooks weren’t readily available or convenient. However, TTS provides instant access to spoken content, enabling students with dyslexia to listen to written text instead of struggling to read it. 

This improvement to reading comprehension helps to boost the confidence of the student whilst also empowering the student to further their education.

Workplace Accessibility

It isn’t just students who have historically struggled with dyslexia and dyspraxia; many within the workplace have the conditions. 

AI-powered TTS systems enable employees with dyslexia to digest reports, emails, legal documents and any other textual information with ease, without the mental strain of processing large volumes of text which can result in what is known as cognitive overload. 

In a further development to the accessibility tools that use TTS, many of the words being spoken aloud are highlighted at the same time, helping to reinforce word recognition which is described well by Reading Universe.

Customer Service / Virtual Assistant Chatbots

On the topic of businesses utilising TTS technology, many are integrating text-to-speech into their customer service workflow to reduce wait times and to improve accessibility for their customers. 

They do this by providing an interactive voice response system to their AI chatbots, helping to provide a natural human-sounding automated response. 

These custom chatbots can be trained on unique company data such as training guides and customer service logs, enabling them to provide an in-depth, personalized concierge and assistant service to their customers. 

Plenty of other industries are greatly benefiting from advancements in chatbot technology, as detailed here.

Content Creation

If you have scrolled through social media recently, chances are you will have encountered a reel or video that was created using TTS. 

Using sources such as news articles and forums such as Reddit, content creators will convert viral textual content into easily digestible videos. 

Quirkily, many viral channels that utilise TTS to narrate Reddit forums will combine the video with background footage of games such as Subway Surfers or Minecraft! 

This approach helps content creators to lower production costs and to scale output quickly and efficiently.

Healthcare

TTS technology is being utilized within the healthcare industry to improve patient engagement and to make medical information more accessible. 

For many elderly patients and those with certain disabilities, reading prescriptions or medical instructions can prove challenging, whereas listening to the spoken word could be easier to understand. Healthcare TTS is being used to remind patients about their medication, provide pre and post surgery care instructions and to provide details about a diagnosis. 

By providing a convenient, accessible way to process information, TTS within healthcare is helping to reduce the risk of misinterpretation and to improve the overall healthcare outcomes.

You can discover other ways NLP is helping the healthcare industry.

Satellite Navigation

GPS navigation systems, often referred to as Sat Navs, rely upon TTS technology to provide real-time narration for directions. 

Not only does this provide extra accessibility to the driver, by not having to take their eyes off the road, vocal instructions improve safety for the occupants of the vehicle and other road users. 

Whether navigating through busy city streets or unfamiliar country roads, hands-free and distraction-free navigation helps to prevent missed turns and sudden lane changes, helping to deliver a smoother and safer experience.

Banking

The banking and finance industry is often at the forefront of technological development, especially in areas that will improve financial security and reduce the risk of fraud.

NLP within financial enterprises is moving fast with TTS being one of the example use cases.

It is being used to ensure all users with visual impairments can benefit from the full security provided by information such as fraud alerts and transaction details. 

By making banking more accessible and safe for all, TTS is helping to ensure a consistently secure customer experience.

Entertainment industry

TTS is being used within the entertainment industry, especially within gaming. Instead of relying solely on human voice actors, creators can generate high-quality speech instantly using AI speech generators, making content production faster and more cost-effective. 

In film and television, TTS is also being used for dubbing and voice cloning, allowing characters to be localized for different audiences while maintaining consistent vocal identity. 

In 2023, YouTube research found that over 2 million hours of dubbed content is consumed daily. As AI-driven voice synthesis continues to improve, TTS is opening new creative possibilities, from interactive storytelling to hyper-realistic game characters that respond dynamically to players.

Custom TTS solution requests 

NetGeist.ai develops custom natural language processing solutions such as text-to-speech tools that tackle textual challenges by automating, processing, and summarizing information. 

By creating tailor-made tools, NetGeist strives to adapt to the needs of different industries. 

No project is too big – our goal is to develop customized NLP solutions that would fit the concept of your company. 

From virtual assistance to information gathering or financial advice, receive insightful input that would boost the efficiency of your workflow. 

Let us simplify your textual tasks with a unique solution, tailored specifically just for you.